Privacy Policy
Last Updated: 1 December 2025
Rayn Advisory (“we”, “our”, “us”) is committed to protecting the privacy of our clients, website visitors, and individuals who interact with our services. This Privacy Policy explains the type of information we collect, how it is used, how it is secured, and the rights you have regarding your data under the Australian Privacy Principles (APPs).
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Information we collect
We collect personal information only when it is voluntarily provided. This may occur when you:
• Submit an enquiry through our contact form
• Book a consultation
• Request information about services
• Sign up for updates or communications
• Communicate with us directly via email or phone
The information we may collect includes:
• Full name
• Email address
• Phone number
• Company or business details
• Any information you choose to include in your message or enquiry
We do not collect financial or payment information through our website.
2. How we use your information
We only use your information for purposes you would reasonably expect. This may include:
• Responding to enquiries or requests
• Providing advisory services that you engage us for
• Communicating regarding appointments, updates, or resources
• Improving our website, service quality, and communication
• Meeting legal or regulatory obligations where necessary
We do not use your data for unrelated marketing without consent.
3. Cookies
Our website may use cookies and analytics tools to understand visitor behaviour and improve site performance. Cookies may collect non-identifying technical information such as:
• Device type
• Browser type
• Pages visited
• Time spent on site
You may disable cookies via your browser settings at any time.
4. Data security
We take reasonable and industry-standard steps to protect your information from loss, misuse, or unauthorised access. However, no system can guarantee absolute security. By using our site, you acknowledge and accept this risk.
Personal information is stored securely and only retained for as long as necessary to fulfil the purpose it was collected for unless retention is legally required.
5. Third-party services
We do not sell, rent, or trade personal information.
We may share limited information with third-party service providers only where necessary to operate our business—for example, website hosting, analytics, or secure email delivery.
Where external links are provided (e.g., Framer, Calendly, Google Analytics), we are not responsible for the privacy practices of those third-party platforms.
6. Your rights
n accordance with the Privacy Act 1988 (Cth), you have the right to:
• Request access to the personal information we hold
• Request correction of inaccurate details
• Request deletion of your information when no longer required
• Withdraw consent for communication at any time
Requests can be made using the contact information below.
7. Contact
For questions regarding this Privacy Policy or to make a data request, contact us at:
📩 privacy@raynadvisory.com.au
📍 Sydney, NSW, Australia